The Civility
Solution
for Business Owners
The success of whatever
product or service you sell frequently depends on how your
customers feel they have been treated.
"People may not remember
what you did or what
you said but they will always remember how you made
them feel." Maya Angelou
Everybody wants to be
accepted. Everybody wants to feel special, even when they are
purchasing minor products and services.
How can you determine how well your customers are treated?
Easy.
Give me a call and I’ll visit your location and post your
evaluation that same evening, using a number rather than the name
of your company.
What we help you in five ways:
1. A “Secret Shopper” 16-page tips booklet for your
employees and/or
2. A more generic 16-page tips booklet including your company logo
and information which you can give to your customers.
Booklets are $6 each with a minimal purchase of 100 copies for
personalized booklets.
3. Outline for employee training @$10.00.
4. Three-hour Professional training @$2,000.
5. One Talk Fits All is for employers to use
to train their employees and/or their customers. Attitude,
nonverbal communication, and human relation skills are
covered.